❓ Frequently Asked Questions
Q1. Are you a trading company or a factory?
A: We are a professional manufacturing factory.
Q2. What products do you supply?
A: We primarily supply suspension parts including high-performance shock absorbers and coil springs.
Q3. What is the MOQ for each item?
A: The minimum order quantity is 100pcs per model.
Q4. What is the expected delivery time?
A: For items in stock, it takes approximately 5-7 days. For items requiring manufacture based on your order, it takes about 55-70 days.
Q5. Do you provide a guarantee for your products?
A: Yes, we offer a warranty of 1 year or 80,000km, whichever comes first.
Q6. How do you handle quality complaints?
A: We respond to customers within 24 hours. For batch quality issues, our technicians will inspect the goods directly and provide high-quality replacements free of charge.